Terms & Conditions
1. The agreement/ Terms & Conditions
3. Paying for your holiday
4. What is Included in your villa price
- Free air-conditioning and wifi.
- All guest will have a beach towel, shower towel and face towel.
- Mid change – guests who are staying more than 10 days will have the linen changed and new sheets made up on the beds and fresh towels left for you.
- Pool cleaning is on Tuesdays and Fridays at 10:00am approx. the times may vary due to cleaning ALL the pools, to test the PH, fill up the pool and check that the chlorine levels are sufficient.
- Marios will call in to the house on Tuesday and Friday mornings. He will ring the bell to let you know he is there. However if there is no response he will let himself in the pool area to do his job.
- Complimentary welcome pack
5. Special Requests
6. Changes or Cancellations made by the Customer
7. Changes or Cancellations made by the Owners
In the unlikely event that circumstances beyond our control necessitate the cancellation of your holiday we shall endeavour to offer you alternative weeks or refer you to other owners of properties in the same area but would not take any responsibility for the new booking between you and the new Owners. Owners or Jane’s Exclusive Property Rentals shall not be liable for any additional costs or compensation in relation to new/replacement bookings.
8. Your Accommodation
Occasionally we may be subjected to both water & electricity cuts on the island, the Owners accept no responsibly or are liable for any compensation for these unforeseen disruptions beyond our control, which are implemented solely by outside service providers, in the event of any supply disruptions please liaise directly with your Property Manager who will advise you accordingly & problem solve hopefully without any undue delays.
9. Please respect this is a NON SMOKING VILLA!
Any persons found to be taking any illegal substances, while in or around the property, causing concern for property owners, family, friends, neighbours etc. will be subjected to staunch police enquiries and will have to vacate the property with immediate effect.
10. Damage Deposit
*Please note it is the client’s responsibility to forward their Account details, upon return of their holidays, to receive the refund of their security deposit. Deposits not reclaimed after 6 months from dept. date will be classed as null & void, non-refundable.
If you fail to bring to our attention any damage you may incur during your stay, it will be assumed that you were responsible for such damage & the replacement cost of damaged item will be deducted from your security deposit.
You are expected to use the facilities at the Property with care and are requested to report to us any accidental damage to the Property at the time of incident.
We ask that on departure you leave the Property in a clean and reasonable manner. We ask that prior to departure wash and clean the oven and BBQ after usage.
Should you or any member of your party be responsible for any breakages, loss or damage of any item of the property or additional cleaning has been necessary, the cost will be subtracted from your damage deposit.
One complete set of keys to the Property will be supplied to you on arrival. A charge of 30.00Euros will be made for each set of keys not returned to us complete at the end of your stay.
All baggage and articles retained at the holiday accommodation are kept at the owners’ risk. We are committed to offering you the best holiday accommodation available. However should the Customer have cause for complaint whilst on holiday the Customer should contact the Owners’ local representative whose name and contact details are set out in the information file found inside villa and we shall use reasonable endeavours to rectify the problem save where circumstances are beyond our reasonable control.
Where members of your party stay beyond the time of 11.00am on the day of departure without the consent in writing of the Owners we reserve the right to invoice the Customer in respect of any additional days spent at the villa and any loss caused to the Owners as a result of disturbance made to other holiday makers who would have been using the villa had it not been for the late departure of your party.
We reserve the right to terminate your holiday in the event that your behaviour or that of a member of your party is such that it is likely to cause distress, damage, danger or annoyance to our other clients, our property management company, property or any third party. We cannot accept any liability for the behaviour of others staying at our accommodation.
11. Force Majeure
The Owners/ Marketing Agents accept no responsibly or are liable for any compensation for these unforeseen disruptions beyond our control.
We will not be liable for any act, neglect or default on the part of any person nor any accident, damage, loss, injury, expense or inconvenience whether to person or property which the tenant or any other person may suffer or incur arising out of or in any way connected with the letting or resulting from any other cause whatsoever. We advise you to arrange your own insurance to cover yourselves and your personal belongings whilst staying at the property.
Children must be supervised at all times!
13. Passports and Visas
DOUBLE CHECK THAT YOUR PASSPORT IS IN ORDER AND IS VALID FOR AT LEAST SIX MONTHS FROM YOUR RETURN DATE!
I have read the Terms and Conditions attached and accepted them. I am over 18 years of age and accept that my booking is for the holiday period stated above. I am willing to accept responsibility for any breakages and will vacate the property at the conclusion of the period above as agreed.
For queries or any problems property problems during your stay please call your Property contact number supplied with villa directions.
Further information & payment receipts will be sent to you about accessing villa keys, directions etc. a few days before arrival.
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Thank You & Enjoy